PRIVACY & TERMS

We take your privacy very seriously. We work extremely hard to make sure that we only use your information in the ways that you want us to. This Privacy Statement explains what information we collect on the website at www.soulkindpeople.co.uk , how and when it is collected, what we use it for now and how we will use it in the future.

SoulKind Ltd (“we” or “us”) is committed to protecting and respecting your privacy. As part of this commitment, we have updated our privacy policy to meet the high standards of the European data protection law, known as the General Data Protection Regulation (GDPR). This policy sets out the basis on which any personal data that you provide will be processed by us. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is SoulKind Limited, 36 Fairview Street, Cheltenham, England, GL52 2JJ, Company number 12313904

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Information we may collect from you:

  • The www.soulkindpeople.co.uk website uses standard internet technology to collect certain information from you when you interact with the site.

  • Information that you provide by placing orders on our website, subscribing to our newsletter or entering a competition. To fulfill orders, customer details (name, address and postcode) are passed onto our distributor in an encrypted file. When you subscribe to our newsletter, we hold your information within a secure email system called MailChimp, which is GDPR compliant. We do not share your email address with anyone else. At any point you can contact us at hello@soulkindpeople.co.uk and we will remove all data from this system.

  • If you contact us, we may keep a record of that correspondence.

  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses and cookies:

COOKIES

What are cookies? Websites use small files called cookies to store information about your computer use. A cookie is created by a web page server and is set and retained and can help make interaction between you and a website faster and easier as they remember who you are and the last time you came to the website. We use cookies to provide a better browsing experience to our readers. Firstly, registered members need a cookie to be able to log in, as will visitors who leave a comment on a news post. You can choose to set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.

Many websites won’t be able to function properly without access to cookies and rest assured cookies do not hold personal information about you, your payment details or your address. They are based on your computer usage and are commonly used online.

THIRD PARTY SITES

If you click on a link or advert that you find on www.soulkindpeople.co.uk you may leave our site or send information to a different website. Our Privacy Policy does not apply to your interactions with other websites, even if you find a link to them on our Site, and so you should read the privacy policy of the third-party website provider.

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way. We may obtain information about your general internet usage by using a cookie file, which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.

  • To store information about your preferences, and so allow us to customise our site according to your individual interests.

  • To speed up your searches.

  • To recognise you when you return to our site.

You may refuse to accept cookies by changing the setting on your browser, although this may mean you are unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Where we store your personal data:We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service.

We will only disclose your personal information to selected third parties if you opt in:

  • If we collaborate with another company, we will give you an option to opt in to us passing on your data in order for the third party to keep in touch (such as via their newsletter).

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights:

You have the right to ask us not to process your personal data for marketing purposes. We will always inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at hello@soulkindpeople.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Please check these policies before you submit any personal data to these websites.Access to informationThe Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy:

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Get in touch:

Comments and requests regarding this privacy policy are welcomed and should be addressed to hello@soulkindpeople.co.uk